Listen first. Try not to think about what you are going to say as you’re listening. Focus on listening, then focus on responding. Make eye contact. It’s important to make eye contact when you’re listening and speaking. Even if you’re nervous, try not to look at the ground. If you’re doing a presentation, practise enough […]

People must understand that the arrangement of names is standard across the globe. When you’re asked to mention or write your name, call/write your first name first before any other names and the name that comes last is presumed to be your last name/surname. For example, if you’re James and your surname is John, in […]